Member Help Centre

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Signing up

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You can sign up for membership online via our website, by clicking on the ‘Join Now’ button. Alternatively, you can come into one of our facilities to sign up in person – just be sure to head to the club during staffed hours.

Once the signup is completed, you can proceed with accessing the gym via the Member ID App. You will receive an email/SMS with information on how to set up your login credentials after the initial signup takes place.

We also offer a ‘No Sweat Guarantee’. If you are not completely satisfied with the services that we provide, we can offer a refund to you within the first seven days of your membership. An administration fee applies.

For step by step sign up instructions click here.

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