Member Help Centre

Search for answers to your questions by entering keywords below, or look through our knowledge base.

Why should I join before a new club opens?


This is a question we often get asked.

The reason is that when we are about to open a new club/location, we will offer what we call 'Foundation Membership' pricing for those members who wish to commit early.


Foundation Membership pricing will be the best available pricing and will cease generally when the club opens.


To receive the foundation pricing, you normally need to prepay your first fortnightly payment (which will be used as a credit once you activate your membership), and any upfront fees (joining fee or access pass fee).


Once the club opens, if you are not happy with your foundation membership, you are entitled to a full refund if you cancel within 7 days of activation.


Was this article helpful?
1 out of 1 found this helpful