Member Help Centre

Search for answers to your questions by entering keywords below, or look through our knowledge base.

Support Email


Have a question you need help with, then please contact us via our support channels.


The best way to get support is by sending us an email to

We also offset support via our social media platforms (Facebook for example) via direct messages, however the preferred method is via email.


Please remember that if your request is an emergency or urgent, you can contact us via our 24 hour emergency support line.  More details here.

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