Member Help Centre

Search for answers to your questions by entering keywords below, or look through our knowledge base.

Social Distancing and restrictions


The Victorian Government has indicated that from 22 June, gyms and fitness studios will be permitted with the following restrictions:

  • Gyms can resume with a maximum 20 people per space or zone, allowing for no more than one person per four square metres,
  • no more than 10 participants in a class.

While general government guidelines allow for 1.5 metre physical distancing, within the active exercise environments our recommendation is to have as much distancing as possible, which may mean you have to wait a few minutes for equipment to become available from time to time. Controlled areas guided by fixed equipment (ie Treadmills, Pin loaded equipment) will be maintained at a minimum of 1.5 metre.

Floor markings will help direct the flow of traffic during peak periods in our clubs and ensure members keep enough space between themselves and others while using the facilities.

No sharing of equipment will be permitted at any time.

If you require further assistance, please contact our support team.

Was this article helpful?
0 out of 0 found this helpful