Member Help Centre

Search for answers to your questions by entering keywords below, or look through our knowledge base.

Memberships and Access


All memberships will reactivate from Saturday 30th May. Members wishing to extend their complimentary suspension during stage 2 must Suspend their membership via the Members Portal.

The first Direct Debit is scheduled for Thursday 11th June, from the same nominated payment method previously provided.

All Digital Memberships will continue as selected. They will now be free of charge for the next six months, for all active members who have had a Digital Membership and have not opted out.  

Any Digital Membership credit due or time in lieu will be applied automatically to your account sometime before the first direct debit (11 June 2020). 

FitnFast (FNF) Belconnen members will be granted access to CISAC and Oatley Court. Gungahlin members to be granted access to Gungahlin Platinum. This access is temporary while refurbishment works are being completed at the FNF and Gungahlin (original) locations. Members will be offered an upgrade if they wish to transfer permanently to one of the new locations.

If you require further assistance, please contact our support team.

Was this article helpful?
3 out of 12 found this helpful